Privacy Policy

1. Introduction

PDF Technologies, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF processing API services and website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Account credentials and billing information
• Company information and job title
• Communications with our support team

2.2 Usage Data

We automatically collect certain information about your use of our services:

• API usage metrics and performance data
• IP addresses and device information
• Log data and error reports
• Browser type and operating system

2.3 Document Data

When you use our PDF processing APIs, we may temporarily process documents you submit. We do not store or retain your document content beyond what is necessary to provide the requested service.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our API services
• Processing your requests and transactions
• Improving our services and developing new features
• Communicating with you about your account and our services
• Providing customer support and technical assistance
• Complying with legal obligations and preventing fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in our operations
• In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, and regular security assessments.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Document data processed through our APIs is automatically deleted within 24 hours unless otherwise specified in your service agreement.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: